How to send a tooth?
Sending Your Tooth For A Custom Piece
Thank you for choosing Dreadful Pigeon to create unique jewellery from your treasured teeth. To ensure a smooth process, please follow these instructions when sending your teeth to us. An address will be emailed to you along with these instructions once a purchase has been made!
The following two steps are for International customers
HYGIENIC PREPARATION
- Thoroughly clean and dry your chosen tooth / teeth before sending them to us.
- A whitening process is included in the production of your piece BUT your teeth must be clean for transit. Please be aware that the postal service may refuse delivery if the teeth are not dry.
HOW TO PACKAGE
- Safeguard your teeth during transit by using a small sturdy small box or a sturdy padded envelope.
- Individually wrap each tooth with bubble wrap or something similar.
- Do not use preservative liquids or vials to package the teeth.
LABELLING AND DOCUMENTATION
- Clearly label the package with our business name and address as the recipient.
- Include a note with your details (name, order number, email) for reference. You may also share any specific preferences for the jewellery creation.
- You may need to include a declaration certificate on the outside of the package, which you can find at your local post office. Different postal services have different requirements so please check before you post.
CUSTOM CHARGES AND RESPONSIBILITIES
- Please be aware that any customs charges or taxes incurred during shipment will be your responsibility. We recommend inquiring about potential charges from your local postal service or customs office.
WHO TO SHIP WITH?
- We recommend using USPS, UPS or Royal Mail for shipping but please feel free to use another service!
- We advise using a shipping method with tracking and insurance for your protection.
- Once you've sent the teeth, kindly note that we cannot be held liable for any loss or damage that may occur during transit.
The following two steps are for UK customers
RETURN BOX
- A return box & pre paid label will be posted out to you once your order is placed. All you have to do is package up your tooth in the box & pouch provided, pop on the new label and put it in the post box!
HYGIENIC PREPARATION
- Thoroughly clean and dry your chosen tooth / teeth before sending them to us.
- Please be aware that the postal service may refuse delivery if the teeth are not dry and start to decay in transit (gross)